Sonos, Inc.
Social Media Program Lead (Reddit)
Remote - US East
February 2023 - Current
after the r/Sonos Subreddit owner reached out to PAtrick Spence, CEO - this role was created as a sort of emissary for the 222,000 strong community on reddit. The crown jewel project/deliverable was to Build a lasting connection with some of our most passionate fans and eventually bridge the gap between the community and the team at sonos.
Enter - u/KeithfromSonos
👇🏼
Main Objectives:
+ Develop and maintain official Sonos presence on reddit.com (u/KeithFromSonos)
+ Procure and analyze data from a variety of sources to measure success and areas for improvement
+ Work with cross-functional teams to define engagement principles and deliver new experiences
+ Set priorities & oversee multiple projects simultaneously
+ Navigate & resolve high-impact, highly-visible situations while providing clear direction (crisis management) in conjunction with other stakeholder organizations
+ Coordinate any guests, timely communications and execute regular monthly Office Hours (AMA’s)
Extra Credit:
+ Interviewed by Business Economics and Digital Marketing blogs and print outlets like: “Link In Bio” & “Brand Eins”
+ Quoted and mentioned in articles from: The Verge, Ars Technica, Tom's Guide, MSN and more.
+ Hosted AMA’s on r/Sonos with CEO - Patrick Spence, CIO - Nick Millington and many other Product Leaders.
Built out a globally distributed teamFromSonos
💪🏽
